FAQ

1. What products do you sell?
We specialize in electric vehicle accessories and parts, including charging equipment, interior and exterior accessories, maintenance parts, and customization items for various EV models.

2. Will your accessories fit my electric vehicle?
Most of our products are compatible with popular EV brands such as Tesla, Volkswagen ID., BYD, Hyundai Ioniq, Kona, Polestar, Porsche Taycan, and more. Please check the product description for specific compatibility, or contact us for assistance.

3. How can I confirm compatibility?
Each product listing includes detailed compatibility information. If you are unsure, please contact our customer support with your vehicle’s make, model, and year—we are happy to help.

4. How long does shipping take?
Standard ground shipping within the contiguous United States typically takes 3‑7 business days. Expedited options are available at checkout.

5. Do you offer free shipping?
Yes, we offer free standard shipping on orders over $100 within the contiguous United States (some remote areas may be excluded).

6. What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please see our Return & Exchange Policy for full details.

7. Do you ship internationally?
Currently, we primarily ship within the United States. For international inquiries, please contact us.

8. Can I cancel or modify my order?
Orders can be canceled or modified within 2 hours of placement. After that, the order may already have been processed. Please contact us immediately if you need changes.

9. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

10. Do your products come with a warranty?
Warranty coverage varies by product. Please refer to the product description or contact us for specific warranty information.

11. How can I contact customer support?
Please use the contact options available on our website (online form, chat, or phone number). Our support hours are weekdays, 9:00 AM – 6:00 PM (EST).